Michael just wanted to upgrade his DSL to a faster plan. Yet Verizon jerked him around, each successive rep saying something different, until he was told the upgrade would burn his house down. What? (more…)
FiOS may be Verizon’s future, but with a loss of 135,000 DSL customers during the third-quarter–its worst reported loss to date–the ILEC wants to do something to stem the bleeding. Its answer is pretty simple: offer six months of DSL for free. Verizon will also extend the free DSL promotion to customers that choose to bundle DSL with their Freedom Essentials (local and long-distance voice …
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Verizon offers free promotion to slow DSL defection (FierceTelecom)
Verizon Communications will try to boost the numbers in its DSL business by offering six months of free service to customers who commit to a one-year agreement, and the telco also announced price breaks and three months free multiroom DVR for new FiOS bundle subscribers.
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Verizon Giving DSL Away (MultiChannel News)
The FCC launched a new site to help spread the word on net neutrality. The site openinternet.gov has various ways you can keep updated on what is happening. They have a Twitter account along with Facebook, YouTube, RSS feed, and a blog.
The chairman of the the FCC Julius Genachowski gave a speech on the FCC’s hopes for an open internet. He also invites visitors to the site to contribute their thoughts on an open internet.
Here is a video of the speech he gave.
What are your feelings on an open internet? Do you think companies should be able to control what goes through their lines?
We have all had a time when the DSL stopped working. Before you rush to call and yell at your internet company there are some things you can do on your end. Most likely the internet company will have you do these steps when you call them anyways.
1.Reboot the DSL modem. Turn your DSL modem off for one minute. If your modem has a battery backup you will need to remove the battery. This will let your DSL modem reboot itself. A lot of problems can be solved by rebooting the modem. If your connection seems to be running sluggish rebooting the modem may help.
2.Restart your computer. Sometimes after having your computer on for longs periods of time things will start going wacky. A simple restart may solve your DSL connection problems.
3.Check your cables. Check and make sure the Ethernet cable did not come unplugged from your computer or the DSL modem. You would be surprised how many times a loose cable is the cause of a DSL problem.
Once you have checked these things if your DSL is still out call your internet company. It could be they are experiencing an outage in your area. As frustrating as it is when your DSL goes out try and remain calm when calling the internet company. They can’t help you if you are yelling.
DSL service is provided through a home or business’s phone lines. If there is phone service in the building with the DSL there can be interference between the phone and the DSL. A DSL filter is used to prevent this from happening.
If you have DSL and a home phone and have heard static while you were on the phone you could be getting interference from the DSL. By placing a filter on all of your phone lines you can make sure there will not be any problems.
The filter acts as a barrier between the phone and the DSL. It prevents one from bleeding over to the other. A filter needs to be installed on any phone line in your house. This includes fax and answering machines.
Without a DSL filter you may experience slow internet speed and noise while you are talking on the phone. To install a DSL filter you simply plug it into your phone jack. You then plug your phone line into the DSL filter.
There was a small story in ComputerWorld over the weekend reporting that a card in a New York City Verizon peering router that handles traffic for Verizons’ DSL and FIOS services between its network and the Internet went bad about 1515 EDT Friday.
I have heard this question over and over again. People want to know which Internet Service Provider (ISP) is right for them. Well the answer is simple. Which companies offer service in your area, and which company will give you the best deal.
If you live in a smaller area your ISP choices are going to be limited. You may only have one or two choices available to you. Most likely this will be your phone company and your cable company. You will have to compare the plans both companies offer and see which one better fits your needs.
If you live in a bigger area you will have more choices of ISPs. It will come down to which provider has the best package to fit your needs, and which will give you the best deal.
Some things to consider when choosing which company to go with are price, equipment, speeds, and commitment requirements. You want to choose the ISP that will give you the fastest speed for the least cost. If you don’t have your own equipment you will have to rent it from the ISP company. These fees can vary from $5.00 and up per month.
Commitment requirements are important to check. If a company requires you to remain a customer for 24 months what happens if you are not happy and want to cancel? Will they charge you an early termination fee? Some of these fees can be hundreds of dollars. What if another company has a better offer and you are locked into along term contract.
These are all things to consider before choosing an internet service provider.
Internet companies like to give their customers options when it comes to choosing a DSL plan. You might not be sure which plan is right for you. It can be confusing trying to figure out what the different speeds mean to you. I am going to help you understand which DSL plan is right for you.
When deciding which DSL plan to go with you need to figure out what you will be using the internet for. Then you will need to decide how much you want to spend for DSL service each month. You will also have to check with your DSL provider to see which plans they offer.
The basic DSL plan is what most people start out with. This plan is fine for checking email, casually surfing the web. You will notice a big difference if you are switching from dial up to DSL. This will be the cheapest plan.
The next plan they usually offer is going to cost a little more each month. You will be able to check email, surf the web, send small files, download music and some video. This DSL plan would be fine for most users. Unless you plan on doing a lot of things at one time, or sending large files you will be pleased with this plan.
The highest DSL plan will run you the most per month. Bundling it with another service will help save money. This plan is for the serious internet user. It is good for doing multiple things at once like downloading, sending files, and watching videos. This plan should handle anything you need to do online.
Sometimes the DSL company will refer to the plans as tiers. It just depends on the company. Choosing which plan you need is simple after you figure out what you will be using the internet for and how much you want to spend.
CHARLESTON, W.Va. — Verizon has expanded high-speed Internet service to 200 Elkview homes and businesses. The company recently installed new equipment in the area. In addition to the Elkview site, Verizon has expanded high-speed DSL service to 31 new …