Michael just wanted to upgrade his DSL to a faster plan. Yet Verizon jerked him around, each successive rep saying something different, until he was told the upgrade would burn his house down. What? (moreā€¦)

Read More »

FiOS may be Verizon’s future, but with a loss of 135,000 DSL customers during the third-quarter–its worst reported loss to date–the ILEC wants to do something to stem the bleeding. Its answer is pretty simple: offer six months of DSL for free. Verizon will also extend the free DSL promotion to customers that choose to bundle DSL with their Freedom Essentials (local and long-distance voice …

Read More »

Verizon Communications will try to boost the numbers in its DSL business by offering six months of free service to customers who commit to a one-year agreement, and the telco also announced price breaks and three months free multiroom DVR for new FiOS bundle subscribers.

Read More »

The FCC launched a new site to help spread the word on net neutrality. The site openinternet.gov has various ways you can keep updated on what is happening. They have a Twitter account along with Facebook, YouTube, RSS feed, and a blog. The chairman of the the FCC Julius Genachowski gave a speech on the [...]

Read More »

We have all had a time when the DSL stopped working. Before you rush to call and yell at your internet company there are some things you can do on your end. Most likely the internet company will have you do these steps when you call them anyways. 1.Reboot the DSL modem. Turn your DSL [...]

Read More »